Q & A

Q: How can I reach you?

A:  Call or text us at 1-613-981-1226. Email: info@rocketscone.com

Q : How do I reserve an order for pick up?

A: You can place your order via email or phone/ text by simply stating your preference for type and number of scones. We require a minimum of one full day's notice of your order. We will have them ready on the date you need and at the market of your choice (as long as we're there!).

Q: Where are your retail locations?

 A: Currently we have two market stalls in the Ottawa area. The Carp Farmers' Market and the Lansdowne Farmers' Market. Please check market hours on their websites as they change throughout the season. 

Q : Can I order the specific flavours that are not on the menu?

A: Sometimes! We'll do our best to accommodate any special requests. Call or email us for weekly specials as we carry a dozen scone flavours and change the options regularly. Many of our scone flavours are inspired by seasonal fruits and local produce. If you have a specific flavour in mind and need more than half a dozen, we will try our best to satisfy your craving.   

Q: Do you offer delivery options?

A: Not available on a regular basis. Please contact us for details. We can arrange Uber Eats or make arrangement for corporate catering on larger orders.

Q: Can someone else pick up my order?

A: Yes, but they must have a printed/electronic copy of your order confirmation e-mail (you wouldn't want us to give your scones to just anyone would you?).

Q: I am a business owner of a cafe, catering business, restaurant, bakery or grocery. Do you offer wholesale option?

A: Yes, please contact us for details.

Q: Do you make your gluten free scones in a gluten free kitchen?

A: No. Our kitchen is not a gluten free certified facility. We hold a soft spot for celiac and gluten-sensitive love ones. We put tremendous effort into making our GF scones safe and tasty.